Real Estate Authority

Real Estate Authority
The ‘Real Estate Authority’ or ‘REA’ (operating name) are the independent government agency that regulates the New Zealand real estate industry. REA’s previous name — ‘Real Estate Agents Authority’ or ‘REAA’ — is its legal name. The Real Estate Agents Authority is a Crown entity, established under the Real Estate Agents Act 2008.

REA promotes a high standard of service and professionalism in the real estate industry and helps protect buyers and sellers of property.

REA provide independent information for people who are buying and selling property through its settled.govt.nz website
REA provide advice and guidance for real estate professionals and deal with complaints about real estate professionals’ behaviour.
REA license people and companies working in the real estate industry.
REA maintain a Code of Conduct setting out the professional standards real estate professionals must follow https://www.rea.govt.nz/assets/Uploads/Resources/Guides/Code-of-conduct.pdf
REA maintain a public register of real estate professionals that includes information about disciplinary action taken in the last 3 years https://www.rea.govt.nz/buyers-and-sellers/find-an-agent/

Visit the REA website: https://www.rea.govt.nz/

Useful Documents and Resources
The REA website contains useful documents and resources, including but not limited to the following consumer guides and conduct rules, which can be found here: https://www.rea.govt.nz/real-estate-professionals/resources/

New Zealand Residential Property Agency Agreement Guide
New Zealand Residential Property Sale and Purchase Agreements Guide
Professional Conduct and Client Care Rules